Remove a Profile from Outlook 2016 and 365

Step One:  Go to File.


Step Two: Click the Account Settings button.

Step Three: Select Account Settings...


Step Four:Select the account and click Remove.

Note: You may receive a message that says your primary account cannot be removed. In this case, you will need to remove all profile accounts and re-add them later.

Step Five: If prompted to add a data file, select the data file tab and click "Add...". Save the file to the desktop and you may continue removing the account profile.

Step Six: You may now add the account by going back to File and clicking the Add Account button.


Alternatively, please consider these steps...

Step One: Exit Outlook.

Step Two: Go to the Start button.

Step Three: Go to Control Panel.

Step Four: Double-click Mail.

Step Five: Click Show Profiles.

Step Six: Select a profile (account).

Step Seven: Click Remove.

Please call the Service Desk at 509-963-2001 if you encounter any problems.

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Article ID: 10696
Created
Wed 1/13/16 9:47 AM
Modified
Wed 5/17/23 3:27 PM

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