Popular Articles

A quick guide on adding and removing Shared Calendars for Outlook for Mac 2016
Instructions for setting up CWU (Outlook) email on your Android phone/tablet device.
Instructions on accessing and installing Microsoft Office 2016 for all CWU staff, students and faculty.
A step by step guide on how to add your CWU Email to your iPhone.
Learn how to update your CWU password that manages your MyCWU, email, and Canvas accounts.
A troubleshoot for when you are able to sign into MyCWU but unable to sign into Student or Faculty/Staff Outlook on a computer.
How to map a network drive on a Windows computer
A step by step guide on viewing your unofficial transcripts within MyCWU or requesting official transcripts to be sent.
A simple step by step guide that enables Shared Mailbox settings in Outlook for Office 365 and 2016
First time login instructions for CWU Outlook account
Step by step guide on how to map a network drive on a Windows 10 computer.
Team Dynamix is CWU's Ticketing Software. Technician Log in address is https://cwu.teamdynamix.com/TDNext/Login.aspx
This page provides instructions for students, faculty, and staff to connect to the cwu-wildcats secure network.
How to clear history, cookies and cache in Safari, Firefox, Internet Explorer, and Chrome.
A simple guide to have students keep their home email address up-to-date and allows users to recover their MyCWU account.
A quick guide on recalling an email that was sent in Outlook 2013 and 2010.
If the username and password field is automatically filling in Safari, you can clear the Auto-Fill form for that site specifically by following these steps.
How to modify security groups for users in a mailbox setting
If your Shared Mailbox is unable to send mail, please read this article.
How to map a network drive on a MAC computer
FirstName.LastName@cwu.edu address FAQ.
Some tips and techniques to identify a phishing attack.
Weird issue with Lync 2011 on MacOS / OSX:
Microsoft Lync wants to use the OC_KeyContainer keychain.
Learn how to set up delegate access to a co-worker using Outlook Web App (OWA)