Opening a SEM (Shared Exchange Mailbox)

Summary

This article will show you how to add a Shared Exchange Mailbox (SEM) in Outlook to your CWU Email account. So you can send and receive emails from the shared address.

Body

After your account has been granted access to the SEM by the owner, you must do the following to Outlook:

On a Windows machine --

Step One: While logged into Outlook - select File from the menu bar, then click the Account Settings button, then Account Settings from the pop-up menu.

Step Two: Highlight your email address in the Email Accounts window, then select Change.

Step Three: In the next pop-up window click More Settings.

Step Four: In the MicroSoft Exchange pop-up select the Advanced tab.

Step Five: Press Add on that tab and enter the SEM's email address, then press OK.

Step Six: Close any windows left open and look to the bottom of the folder list in your Outlook client for the SEM account.


On a Macintosh computer --

Step One: While logged into Outlook, select Tools from the menu bar then Accounts.

Step Two: In the Accounts pop-up window, click on Advanced.

Step Three: Select the Delegates tab and find the section labeled "Open these additional mailboxes".

Step Four: Press the plus sign below this section and enter the email address of the account you are going to access.

Step Five: Highlight the email address and click OK, then close the Accounts pop-up window.

The SEM will remain in your Outlook client until removed with the reverse of the steps above.

 

Details

Details

Article ID: 14259
Created
Thu 6/30/16 5:35 PM
Modified
Fri 5/9/25 12:06 PM