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These instructions should resolve an issue on Macs where Adobe will not let you sign into Creative Cloud.
- Open Finder on your taskbar
- Select Applications in Finder and then open utilities folder
- In Utilities open Keychain Access
- In Keychain Access search for Adobe in the upper-right-hand corner
- On the left-hand side of the page make sure login is selected
- Highlight and move all Adobe files to the trash
- Empty the trash and restart your computer.
- Adobe should now allow you to sign in with first.lastname@cwu.edu