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There is a setting in Outlook Options that automatically empties the Deleted Items folder when you exit Outlook. Here's how to prevent this:
Step One: Click the File tab.
Step Two: Click Options and then click Advanced.
Step Three: Under Outlook start and exit, clear the Empty Deleted Items folders when exiting Outlook check box.
Step Four: Click OK to save the change.
Use the Search Deleted Items box (or press CTRL + E) to find the item you want to recover.
To find other types of items, such as deleted appointments, contacts, or tasks, sort by the Icon column.
![](https://cwu.teamdynamix.com/TDPortal/Images/Viewer?fileName=3183112f-bc4d-49ea-b503-8cfdaa62729d.gif)
If you know the approximate date when you deleted an item, add the Modified column to the Deleted Items folder view. H
You can sort by the Modified column to group items deleted on a specific date. This is a good way to find messages from a deleted folder because they would all have the same modified date.
![](https://cwu.teamdynamix.com/TDPortal/Images/Viewer?fileName=54630201-75cd-4a56-91c0-f39317a646bb.gif)
Step One: On the View tab, in the Current View group, click View Settings.
Step Two: Click Columns.
Step Three: In the drop down list under Select available columns from, select Date/Time fields.
Step Four: Select Modified and then click Add. If you want, you can change the order that the columns appear.
Step Five: When you're finished, click OK.
Your admin may have set up a policy to delete items from your Deleted Items folder after a certain number of days. Just like when you deleted an item, items deleted by a policy are moved to the Recoverable Items folder. So if you can't find something in your Deleted Items folder, look for it in the Recoverable Items folder.