Summary
This guide explains how to request access to shared folders on the S: drive, including what information is required and how to submit the request.
Please note: Check with Your Department First - Some departments manage their own folder access. This is usually handled by the department secretary.
How to Request Access
If the department secretary cannot help, you’ll need to submit a request through the ESS Network Folders Request Form.
- When submitting the request:
- Select Join Network Folder.

Fill in fields on form.
- Provide the Authorization Email of the folder owner (usually the secretary, manager, or department chair).
The folder owner can also email the Service Desk directly on your behalf.
- Enter the full path to the folder in the What is the name of the Network Folder? field.
Folder paths usually look like this: \\ad.cwu.edu\cwu_shares\Shared_Data\Student Success

Visual location of path folder.
If you aren't sure which folder you need, ask your department secretary or supervisor for help.
After Access is Granted
Once your access is approved:
- Log out and log back into your computer.
- The S: drive should appear automatically. If it doesn't:
- Make sure you are connected to the CWU network.
- Restart your computer.
- If it still doesn't appear, contact the Service Desk
If you run into issues completing the form, the Service Desk can be reached at (509) 963-2001 or by email at cwuservicedesk@cwu.edu.
Additional Resources
Submit a Service Request
Do you need additional assistance? If so, submit a service request here.