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Compatibility Requirements
- iOS 13.0 or later
- watchOS 6.0 or later (Apple Watch)
- Android 6.0 or later
Summary
This guide explains how to add your CWU email account to an Android or iPhone device using the Outlook app.
Content
Mail apps may vary slightly depending on your device. Use the steps below as a general guide and refer to your device manufacturer’s support if needed.
Outlook for iPhone
- Open the Outlook app on your iPhone.
- Go to Settings > Add Account > Add Email Account.
Add Email Account screen on Outlook for iPhone
- Enter your full CWU email address and tap Add Account.
Use your CWU email address without a period between your first and last name (e.g., johnsmith@cwu.edu).
Add Account screen on Outlook for iPhone
- If the app does not auto-detect, select Exchange as the provider.
Email provider options on Outlook for iPhone
- Manually enter the following info and tap Sign In:
- Email Address: your CWU email
- Password: your CWU password
- Server: outlook.office365.com
- Domain: cwu
- Username: your CWU username (e.g., johnsmith)
Exchange setup screen in Outlook for iPhone
Outlook for Android
- Open the Outlook app on your Android device.
- Go to Settings > Add Account > Add Email Account.
Add Account screen in Outlook on Android
- Enter your CWU email address and tap Sign In. Follow on-screen instructions.
Use your CWU email address without a period between your first and last name (e.g., johnsmith@cwu.edu).
Outlook login screen on Android
Additional Resources
Submit a Service Request
If you need assistance with your CWU Outlook mailbox or calendar, submit a service request here.
References
Instructions were adapted from Microsoft Support. For full documentation, visit:
Microsoft: Setup work/school accounts in Outlook mobile