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Summary
This article provides information on login issues, usernames, and email addresses / aliases.
Username
You will use your login username (username@cwu.edu) when logging into:
- MyCWU
- Outlook
- Canvas
- Most other systems at CWU
Generally, usernames are a combination of your last name and the first few letters (or initial) of your first name.
- For example, Wellington Wildcat's username is WildcatW, so he would log in with WildcatW@cwu.edu.
- Usernames are not case sensitive when logging in.
Email Address / Alias
At CWU, users have an email address that is a bit different from their usernames.
- These cannot be used to log in, but you can send and receive email(s) at this address.
Email addresses (also known as Email Aliases) will always be in the format First.Lastname@cwu.edu.
- So Wellington Wildcat's email address would be: Wellington.Wildcat@cwu.edu. If your name already exists as a CWU email, a number may be added to the end such as Wellington.Wildcat2@cwu.edu
Note: You can see all of this info in the "My profile" section of MyCWU.
Common Solutions and Recommendations for Issues
Issue One: When logging in, be sure to include @cwu.edu at the end of your username.
Issue Two: Do not use your email alias (first.lastname@cwu.edu) to log in. It will not work.
Issue Three: Be sure not to include any part of your username when making your password.
Note: If you aren't sure what your username is, you can contact the service desk for help at (509)-963-2001.
Additional Resources
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