Compatibility Requirements:
Compatible with off-campus Windows 10-based computers.
Summary
This guide walks you through connecting to your CWU Windows 10 desktop remotely using Remote Desktop over a secure VPN connection.
Please note: You must have the CWU VPN installed and connected on the computer you are using to remote in. Please visit the VPN Instructions for more details.
Connect to Windows 10 Desktop
- Make sure your VPN software is installed on your off-campus computer and you're connected to CWU's network.
- Verify the target computer is ready.
- Ensure the computer you're remoting into is powered on and has Remote Desktop enabled.
- Open the Start Menu, search for
Remote Desktop Connection, and select the first option.
Search for Remote Desktop Connection in search bar.
- In the Remote Desktop Connection window:
- Locate your PC tag number on the CWU computer tower.
- Type the full hostname using this format:
PC#####.d.cwu.edu (e.g. PC12345.d.cwu.edu)
- Click Connect.
If you receive an "unable to verify host computer" error, try using PC#####.ad.cwu.edu instead.
Click connect after entering full hostname into "Computer" field.
- Enter your CWU credentials in the Windows Security window:
- Select Other User.
- Enter your credentials in this format:
CWU\YourUsername
- Enter your CWU password.
- Click OK.
Click "Ok" after entering username and password.
- Once logged in, you’ll be connected to your CWU desktop.
- To end your session, click the X in the blue visor bar at the top of the Remote Desktop window.
At the top of the Remote Desktop window, click 'X' to end session.
Additional Resources
Submit a Service Request
Do you need additional assistance? If so, submit a service request here.