Creating Your New CWU Account

Please note: These steps apply to new CWU students only.

 

 

Summary

 

This guide walks newly admitted CWU students through creating their MyCWU account for the first time. It is intended only for students who have never signed in before.

 

 

Creating a CWU Account

 

  1. Visit the Wildcat Password Site:
    https://wildcatpassword.cwu.edu
  • Click on Create New CWU Account on the homepage.

CWU Account Management options: Create New CWU Account, Change your Password via Microsoft Site, and Username Recovery.

Click Create New CWU Account to get started.

 

  1. Enter your Username, CWU ID Number, and Date of Birth as requested.

 

  • Check your welcome letter sent to your mailing address. It includes your CWU ID and username.
  • You also received an email with this information. Please search the personal email that you used to apply to CWU for the subject line “Information regarding your MyCWU account”.  If you are not able to find it, check your spam folder.
  • If you're unable to locate your info, contact the CWU Registrar’s Office and request your username and ID number. Call them at (509) 963-3001, Monday–Friday, 8 a.m. – 5 p.m. PST.

 

International Students: Please note the U.S. date format is Month/Day/Year. Double-check before submitting.

 

Create New CWU Account form requesting Username, CWU ID Number (8 digits), and Date of Birth in MM/DD/YYYY format, with a Verify Account button.

Enter your Username, CWU ID Number, and Date of Birth and click Verify Account.

 

  1. Click Verify Account to continue and follow the prompts to set your password.
     
  2. Once your password is set, go to MyCWU.edu to log in.
  • Use your CWU email address (e.g. username@cwu.edu) and the new password you created.

Please note: It may take up to 15 minutes for new account access to fully activate. If you receive a permission error, wait and try again.

 

 

Troubleshooting

 

If you click Create New CWU Account but already have an account, you may see the following error message:
 

Error message stating the CWU account has already been provisioned, with instructions to contact the Service Desk for assistance.

Error message pop-up if your CWU account already exists.

 

Steps to Reset Password

 

  1. Click OK on the error popup.
     
  2. Click Restart to return to the main screen.
     
  3. Choose Change your password via Microsoft site.
     
  4. Follow the steps to reset your CWU password.
     
  5. If needed, call the Service Desk at (509) 963-2001 or see:
    Password reset via Microsoft Self-Service Password Reset


 

Additional Resources

 

Submit a Service Request

 

Do you need additional assistance? If so, submit a service request here.

Was this helpful?
33% helpful - 3 reviews
Print Article

Related Articles (1)

Changing Your MyCWU Password
Learn how to update your CWU password that manages your MyCWU, email, and Canvas accounts.