Students cannot view Panopto recordings in Canvas - Error decoding authentication request message/ This service requires cookies.

Change the browser settings so that it "allows" all third-party cookies. 

Change the settings as outlined below, then restart the browser.

Internet Explorer:


Firefox:


Chrome:



Safari:

1) Open Safari Preferences
2) Navigate to the "Privacy" tab
3) Confirm the browser is configured to "allow" all third-party cookies

 

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Details

Article ID: 4018
Created
Wed 2/11/15 8:57 AM
Modified
Tue 3/31/20 1:21 PM

Related Services / Offerings (1)

Campus-wide lecture capture system. Used to record voice-over lectures and screen-capture videos that can be posted within Canvas courses