Power Outage Recovery for iMac Computers

Symptom: After a power outage, a Mac computer (usually an iMac) won't power on; pushing the power button has no effect.

Solution: Reset the SMC (System management Controller)


Step One: Hold down the power button for 10 seconds to ensure the computer is completely powered down.


Step Two: Unplug the power cord.


Step Three: Wait fifteen seconds.


Step Four: Attach the power cord.


Step Five: Wait five seconds, then press the power button to turn on the computer.

iMac Power Locations

 


If the computer still doesn't start up normally, please submit a service ticket or call the Service Desk at (509) 963-2001.

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