Accessing the Virtual Student Lab via the Internet

Summary

 

This article explains how to access CWU’s Virtual Lab using a PC browser or the Windows App on iPhone and Android devices.

 

 

Content

 

 

 

Accessing the Virtual Lab on PC Browser

 

  1. Navigate to https://wvd.cwu.edu in your browser.

 

  1. Enter your CWU email login, which is your username@cwu.edu (not firstname.lastname@cwu.edu), and click Next.

 

Login prompt showing field for CWU email and 'Next' button.

Enter your CWU email login.

 

  1. Enter your MFA (multifactor authentication) when prompted.

 

  1. After logging in, click the Lab Desktop.

 

 

Uploaded Image (Thumbnail)

Select the Lab Desktop

 

  1. Choose which local resources (e.g., clipboard, printer) to allow access to during your session.

 

Options to enable clipboard and printer access for remote session.

Allow access to local devices if needed.

 

  1. Enter your CWU credentials again and click Submit.

 

Credential re-entry for remote desktop access with Submit button.

Log in again to begin the session.

 

Note: The Virtual Lab works on iOS and Android devices, though scaling issues may occur on mobile.

 

 

Accessing the Virtual Lab on Android

 

  1. Download the Windows app from the Google Play Store.

 

Windows App in Google Play Store with install button, rating, downloads, and preview images.

Download the Remote Desktop app.

 

  1. Read and accept the user agreement and privacy statement.

 

Welcome message in the Windows App, asking users to accept the Microsoft Privacy Statement and sign in with account credentials to access remote sessions. Includes 'Accept' and 'Decline' buttons.

Accept the terms to proceed.

 

  1. Tap Skip on the Remote Desktop is now Windows App page.

 

Windows App onboarding screen stating 'Remote Desktop is now Windows App' with an arrow pointing from the old Remote Desktop icon to the new Windows icon.

Skip the intro page.

 

  1. Click Sign In and enter your CWU username and password.

 

Sign-in screen in the Windows App with options to Sign In, Workspace, or PC Connection under the Windows logo

Sign in with CWU credentials.

 

  1. Select Lab Desktop and sign in again with your CWU account.

 

CWU Core Applications and Desktops screen in Windows App showing the 'Lab Desktop' tile available under the Devices tab.

Launch the Lab Desktop on Android.

 

 

Access CWU Virtual Lab on iPhone

 

  1. Go to the App Store and download the Windows App Mobile by Microsoft.

 

App Store listing for Windows App Mobile with a blue Get button and preview images of the app interface.

Download the Windows App Mobile from the App Store.

 

  1. Open the app and tap the plus sign (+) in the top right corner to add a new device or account.

 

Devices screen showing no connected devices and a red arrow pointing to a plus sign at the top right corner.

Tap the plus icon to add a new account.

 

  1. Select Work or School Account from the list of options.

Add account screen with Work or School Account circled in red.

Choose the Work or School Account option.

 

  1. Sign in using your CWU credentials (e.g., username@cwu.edu).

 

Microsoft sign-in screen prompting for CWU email address with a Next button below.

Image caption: Enter your CWU email to sign in.

 

  1. Once signed in, select the Lab Desktop under CWU Core Applications and Desktops to launch your virtual desktop.

 

List of available virtual desktops showing a red and orange Lab Desktop option.

Image caption: Tap Lab Desktop to connect to the CWU Virtual Lab.

 

Additional Resources

 

For help installing or using Virtual Lab on Windows or Mac, visit the Virtual Labs Knowledge Base.

 

If you have any questions or issues, contact the Service Desk at 509-963-2001 or servicedesk@cwu.edu.

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