To repair an Outlook Account for Outlook 365, please follow these steps.
Step One: Open Outlook, click the File tab.
Step Two: click the down-arrow next to "Account Settings", and then "Account Settings..."
![](https://cwu.teamdynamix.com/TDPortal/Images/Viewer?fileName=8f6de7b5-517e-42e8-8e79-331d7ca7a01a.png)
Step Three: on the Email tab, select your account (profile), and then click "Repair".
![](https://cwu.teamdynamix.com/TDPortal/Images/Viewer?fileName=5268d024-7faf-4068-b2b8-c3541796cf8c.png)
Be sure to follow the prompts in the wizard and once done, restart Outlook.
If Outlook is not running...
Click Start -> Control Panel -> Mail (32-bit) or just Mail (you can see these options with the "View By" set to Large).
Select E-mail Accounts from the new window.
![](https://cwu.teamdynamix.com/TDPortal/Images/Viewer?fileName=c0c6b5ab-d67d-487b-8755-53b7af5bee98.png)
Next, on the Email tab, select your account (profile), and then click "Repair".
![](https://cwu.teamdynamix.com/TDPortal/Images/Viewer?fileName=171fc337-cdcf-4c3f-8239-80b4e2ac2b22.png)
Be sure to follow the prompts in the wizard.