This category is for information and assistance with Outlook and Outlook Online.

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Outlook Online

Accessing and using Outlook through your internet browser.

Articles (30)

Pinned Article Reporting Phishing and Junk emails in Outlook

This article shows a new way to report phising attempts sent to your email on the desktop and online versions of Outlook.

Adding email to Safe Senders in Outlook 365 for PC

Email from address or domains on your Safe Senders list will never be treated as junk e-mail.

Allowing AutoDiscover.XML in Outlook 365 (PC/Mac)

A brief description on what AutoDiscover.xml is and why it is used with Outlook.

Archive or Back-Up in Outlook 365

A guide on how to make a local data backup of an Outlook profile.

Block the Sender in Outlook 365

In depth explanation of how to block senders in Outlook 365.

Cabinet missing or empty in Outlook on MAC systems AKA View All Cabinets/Folders

Cabinet missing or empty in Outlook on MAC systems is being reported as a migration tool, however that is often not the case.

Clearing Cached Local Users/Global Address List (GAL) in Outlook 365

How to clear cached users and GAL information from Outlook 2013, 2016 and 365.

Create a contact group from a list of contacts in Excel

How to import a list of contacts from a spreadsheet or Comma Separated Values (.CSV) into a Contact Group in Outlook 365.

Create a Contact Group in Outlook

A step by step guide on how to create a personal Contact Group in Outlook

Creating a mass mailing - Tricks and tips

A quick tip on mass mailing to different recipients in Outlook.

Creating a signature in Outlook

A simple guide on how to setup an email signature in Outlook 2013, 2016 and Office 365

Creating an Automatic Reply in Outlook 365

A simple guide on setting Automatic Replies in Outlook for Office 365. Automatic Replies can be set to specific internal and external email addresses.

Creating Inbox Rules in Outlook 365

A tutorial on how to create inbox rules for Outlook 365.

Enable/Disable AutoComplete Feature - Outlook 365 for Windows

If you would like to prevent Outlook from auto-completing an address in the To, CC, and BCC lines, this guide will show you step by step.

Focused Inbox for Outlook

Learn how to manage Focused Inbox for email in Outlook 365 for PC, Mac, or web (OWA).

How to change Junk Email filtering level in Outlook 365

How to change the Junk Email filtering level in Outlook to prevent Junk email from appearing in the Inbox.

How to set a meeting in Outlook 365

This article walks users through the process of scheduling a meeting through Outlook for Office 365.

How to Set Out of Office Replies (PC)

Instructions on how to set automatic replies in the outlook client for PC

Identifying External Sender Emails

A summary on receiving emails from outside of the CWU.edu domain and how to identify them.

Launching Outlook generates a "Library not found" error.

This is usually caused when two versions of Office were installed, and one was uninstalled after the other was installed. This creates a mismatch in the library's the applications use to function correctly.

Recall an Email In Outlook for Office 365

A quick guide on recalling an email that was sent in Outlook 365.

Recover Deleted Emails in Outlook

How to recover deleted emails in Outlook when using the Windows application.

Regular User Mailbox vs. Shared Exchange Mailbox (SEM)

Pros and cons of regular vs shared mailboxes.

Repair Outlook Account in Outlook 365 for PC

This is a step by step guide on repairing an Outlook profile on PC.

Request Read Receipts in Outlook 365

A short guide on how to set Read Receipts in Outlook 365, allowing senders to know if the recipient has read the email yet or not.

Sharing a folder, contacts or calendar in Outlook

How to share folders, contacts lists or calendars in Outlook

Your Outlook Online Archive (for mail over 2 years old)

How faculty and staff email archiving works here at Central Washington University.