This category is for information and assistance with Outlook and Outlook Online.

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Outlook Online

Accessing and using Outlook through your internet browser.

Articles (38)

Pinned Article Reporting Phishing and Junk emails in Outlook

This article shows a new way to report phising attempts sent to your email on the desktop and online versions of Outlook.

Adding email to Safe Senders in Outlook 2016 for PC

Email from address or domains on your Safe Senders list will never be treated as junk e-mail.

Allowing AutoDiscover.XML in Outlook 2016 and 365 (PC/Mac)

A brief description on what AutoDiscover.xml is and why it is used with Outlook.

Archive or Back-Up in Outlook 2016 and 365

A guide on how to make a local data backup of an Outlook profile.

Block the Sender in Outlook Office 365 and 2016

In depth explanation of how to block senders in Outlook 2016.

Cabinet missing or empty in Outlook on MAC systems AKA View All Cabinets/Folders

Cabinet missing or empty in Outlook on MAC systems is being reported as a migration tool, however that is often not the case.

Clearing Cached Local Users/Global Address List (GAL) in Outlook

How to clear cached users and GAL information from Outlook 2013, 2016 and 365.

Create a contact group from a list of contacts in Excel

How to import a list of contacts from a spreadsheet or Comma Separated Valules (.CSV) into a Contact Group in Outlook 2013, 2016 and 365

Create a Contact Group in Outlook

A step by step guide on how to create a personal Contact Group in Outlook

Create Newsletters or Brochures for delivery in Outlook

A short guide on creating a presentable newsletter or brochure in Outlook.

Creating a mass mailing - Tricks and tips

A quick tip on mass mailing to different recipients in Outlook.

Creating a signature in Outlook

A simple guide on how to setup an email signature in Outlook 2013, 2016 and Office 365

Creating an Automatic Reply in Outlook 365 and 2016

A simple guide on setting Automatic Replies in Outlook for Office 365, 2016, and 2013. Automatic Replies can be set to specific internal and external email addresses.

Creating Rules in Outlook 2016

A tutorial on how to create inbox rules for Outlook 2016 and 365 email.

Effective Search in Microsoft Outlook

Advanced searching in Microsoft Outlook.

Enable/Disable AutoComplete Feature - Outlook 2016 / Office 365 for Windows

If you would like to prevent Outlook from auto-completing an address in the To, CC, and BCC lines, this guide will show you step by step.

Focused Inbox for Outlook

Learn how to manage Focused Inbox for email in Outlook 2016 for PC, Mac, or web (OWA).

How to change Junk Email filtering level in Outlook 365 and 2016

How to change the Junk Email filtering level in Outlook to prevent Junk email from appearing in the Inbox.

How to Enable Online Mode for Outlook 2016

How to disable Cached Exchange Mode to resolve delegate permissions not updating.

How to set a meeting in Outlook 365 and 2016

This article walks users through the process of scheduling a meeting through Outlook for Office 365 and 2016.

Keyboard Shortcuts for Outlook 2016

A guide of keyboard shortcuts on navigating Outlook 2013 for PC.

Launching Outlook generates a "Library not found" error.

This is usually caused when two versions of Office were installed, and one was uninstalled after the other was installed. This creates a mismatch in the library's the applications use to function correctly.

Outlook Delegation Guide

Microsoft Outlook allows you to delegate permissions to Calendar, Mail, Tasks and Contacts.

Outlook Training Courses Online

Microsoft provided Outlook training courses.

Position Accounts - Email

A short explanation and guide on Department accounts created for student workers at CWU.

Recall an Email In Outlook for Office 365, 2016, and 2013

A quick guide on recalling an email that was sent in Outlook 2013 and 2010.

Recover Deleted Emails in Outlook

How to recover deleted emails in Outlook when using the Windows application.

Regular User Mailbox vs. Shared Exchange Mailbox (SEM)

Pros and cons of regular vs shared mailboxes.

Repair Outlook Account in Outlook 2016 and 365 for PC

This is a step by step guide on repairing an Outlook profile on PC.

Reply All Messages Including Self in To Field

This article explains how to stop the Reply All button from sending an email to yourself.

Request Read Receipts in Outlook 2016 and 365

A short guide on how to set Read Receipts in Outlook 2016 and 365, allowing senders to know if the recipient has read the email yet or not.

Send on Behalf Of Email in Outlook (desktop application)

To configure “Send on Behalf Of” permissions email in Outlook.

Sharing a folder, contacts or calendar in Outlook

How to share folders, contacts lists or calendars in Outlook

Your automatic reply settings cannot be displayed because the server is currently unavailable.

Error message "Your automatic reply settings cannot be displayed because the server is currently unavailable." can be worked around by using OWA.

Your Outlook Online Archive (for mail over 2 years old)

How faculty and staff email archiving works here at Central Washington University.