This category is for information and assistance with Outlook and Outlook Online.

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Outlook Online

Accessing and using Outlook through your internet browser.

Articles (19)

Pinned Article How to Report a Suspicious or Phishing Email

This will help you know how to report an email that seems dangerous. It also provides links an article that will help you identify if an email is a threat or not.

Cabinet missing or empty in Outlook on MAC systems AKA View All Cabinets/Folders

Cabinet missing or empty in Outlook on MAC systems is being reported as a migration tool, however that is often not the case.

Create a contact group from a list of contacts in Excel

How to import a list of contacts from a spreadsheet or Comma Separated Values (.CSV) into a Contact Group in Outlook 365.

Creating a mass mailing - Tricks and tips

A quick tip on mass mailing to different recipients in Outlook.

Creating a signature in Outlook

A simple guide on how to setup an email signature in Outlook 2013, 2016 and Office 365

Focused Inbox for Outlook

Learn how to manage Focused Inbox for email in Outlook 365 for PC, Mac, or web (OWA).

How to set a meeting in Outlook 365

This article walks users through the process of scheduling a meeting through Outlook for Office 365.

How to Set Out of Office Replies (PC)

Instructions on how to set automatic replies in the outlook client for PC

Identifying External Sender Emails

A summary on receiving emails from outside of the CWU.edu domain and how to identify them.

Launching Outlook generates a "Library not found" error.

This is usually caused when two versions of Office were installed, and one was uninstalled after the other was installed. This creates a mismatch in the library's the applications use to function correctly.

Recover Deleted Emails in Outlook

How to recover deleted emails in Outlook when using the Windows application.

Regular User Mailbox vs. Shared Exchange Mailbox (SEM)

Pros and cons of regular vs shared mailboxes.

Request Read Receipts in Outlook 365

A short guide on how to set Read Receipts in Outlook 365, allowing senders to know if the recipient has read the email yet or not.

Your Outlook Online Archive (for mail over 2 years old)

How faculty and staff email archiving works here at Central Washington University.