Download and install Outlook accounts on both iOS and Android Devices

Compatibility Requirements

 

  • iOS 13.0 or later
  • watchOS 6.0 or later (Apple Watch)
  • Android 6.0 or later

 

 

Summary

 

This guide explains how to add your CWU email account to an Android or iPhone device using the Outlook app.

 

MFA Users: If Multi-Factor Authentication is enabled, please follow the steps in this Microsoft MFA setup guide before continuing.

 

 

Content

 

 

Mail apps may vary slightly depending on your device. Use the steps below as a general guide and refer to your device manufacturer’s support if needed.

 

 

Outlook for iPhone

 

  1. Open the Outlook app on your iPhone.
  1. Go to Settings > Add Account > Add Email Account.

 

Outlook iPhone screen showing Add Email Account options
Add Email Account screen on Outlook for iPhone

 

  1. Enter your full CWU email address and tap Add Account.

 

Use your CWU email address without a period between your first and last name (e.g., johnsmith@cwu.edu).

 

Outlook iPhone screen prompting for CWU email and Add Account button
Add Account screen on Outlook for iPhone

 

  1. If the app does not auto-detect, select Exchange as the provider.

 

Email provider selection screen in Outlook for iPhone
Email provider options on Outlook for iPhone

 

  1. Manually enter the following info and tap Sign In:
    • Email Address: your CWU email
    • Password: your CWU password
    • Server: outlook.office365.com
    • Domain: cwu
    • Username: your CWU username (e.g., johnsmith)

 

Manual login fields for Exchange in Outlook on iPhone
Exchange setup screen in Outlook for iPhone

 

 

Outlook for Android

 

  1. Open the Outlook app on your Android device.
  1. Go to Settings > Add Account > Add Email Account.

 

Outlook for Android Add Account screen
Add Account screen in Outlook on Android

 

  1. Enter your CWU email address and tap Sign In. Follow on-screen instructions.
Use your CWU email address without a period between your first and last name (e.g., johnsmith@cwu.edu).

 

CWU-branded Outlook login screen on Android
Outlook login screen on Android

 

 

Additional Resources

 

 

Submit a Service Request

 

If you need assistance with your CWU Outlook mailbox or calendar, submit a service request here.

 

 

References

 

Instructions were adapted from Microsoft Support. For full documentation, visit:
Microsoft: Setup work/school accounts in Outlook mobile

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