Compatibility Requirements:
- iOS 13.0 or later
- watchOS 6.0 or later (Apple Watch)
- Android 6.0 or later
MFA Users: If Multi-Factor Authentication is enabled on your account, please follow the steps in this Microsoft MFA setup guide before continuing. Otherwise, proceed as normal.
Summary
This guide explains how to add your CWU email account to an Android or iPhone device using the Outlook app.
Content
Please note: Mail apps may vary slightly depending on your device. Use the steps below as a general guide, and refer to your device manufacturer's support if options differ.
Adding CWU Email via Outlook App on iPhone
- Open Outlook for iPhone.
- Go to Settings > Add Account > Add Email Account.
Add Email Account on Outlook for iPhone
- Enter full email address and tap Add Account.
Use your CWU email address without a period between your first and last name (e.g. johnsmith@cwu.edu, not john.smith@cwu.edu).
Add Email Account on Outlook for iPhone
- If your device does not automatically connect, select Exchange as your email provider.
Email Providers on Outlook for iPhone
- Manually add the following account information and tap Sign in:
- Email Address: your CW email address (e.g. johnsmith@cwu.edu)
- Password: Your CWU password
- Server: outlook.office365.com
- Domain: cwu
- Username: your CWU email username (e.g. johnsmith)
Exchange manual log in on Outlook for iPhone
Adding CWU Email via Outlook App on Android
- Open Outlook for Android.
- Go to Settings > Add Account > Add Email Account.
Add account screen in Outlook on Android
- Enter full email address and tap Sign In and follow on-screen instructions.
Use your CWU email address without a period between your first and last name (e.g. johnsmith@cwu.edu, not john.smith@cwu.edu).
Log in screen for Outlook on Android
Additional Resources
Submit a Service Request
Do you need assistance with your CWU Outlook Mailbox or calendar? If so, submit a service request here.
References
Instructions for the Outlook setup section were adapted from Microsoft Support. For full details, visit: Setup work/school accounts that have additional requirements