Managing Personal CWU Email Allow and Block Sender Lists

Summary

This article explains how to access and use the Microsoft Exchange Admin Center to manage external email settings in a your CWU email account. These tools help ensure important messages are received while blocking unwanted or potentially harmful senders.

Manage Blocked and Safe Senders in Outlook Classic

Step One: Open Outlook Classic.

Step Two:

1. Right click on the email whose sender you would like to manage. 
2. Select Block in the dropdown menu.
3. In the Block dropdown menu, select Junk E-mail Options...

Step Three: Select either the Safe senders tab or the Block senders tab.

• If adding safe sender, select Safe Senders:

1.  Select Add...

               2. Enter the email you wish to add to safe senders.

               3. Select OK.

                 4. Select OK again to complete.

• If adding a sender to block, select Blocked Senders:

1.  Select Add... 

                 2. Enter the email you wish to add to blocked senders. 

                 3. Select OK. 

                 4. Select OK again to complete.

Manage Blocked and Safe Senders in New Outlook and New Outlook (Web)

Step One: Open New Outlook.

Step Two:

1. Select File tab near the far left corner.
2. Select Settings in the drowndown menu that appears. 

Step Three: Select Mail in the sidebar menu.

Step Four: Select Junk email in the Mail selection. 

Step Five:

1. Scroll to the bottom of the Junk email page to the Senders section. 
2. Select either the Safe senders and domains tab or the Block senders and domains tab.

• If adding safe sender, select Safe Senders and domains::

1. Select Add safe sender.

                 2. Enter the email you would like to add as a safe sender.    

                 3. Select OK.

• If adding a sender to block, select Blocked senders and domains:

1. Select Add blocked sender.

       2. Enter the email you would like to block.

       3. Select OK.

Step Six: Once completing either option, select Save to complete. 

Manage Senders in Microsoft Exchange Admin Center

The Exchange Admin Center includes tools to help manage specific email settings, such as blocking or allowing senders.

Step One: Follow this link to access your personal Exchange Admin account: https://admin.exchange.microsoft.com/#/.

Step Two: Sign in with your CWU username and password. 

• Your CWU username is your last name and the last few letters (or initial) of your first name. 

Step Three: In the left-hand menu, click on Block and Allow.

Step Four: Select Safe senders and recipients or Blocked senders.
 

Step Five: For either Safe senders and recipients or Blocked senders:

1. Select Add sender or domain.

               2. Enter email of sender or domain. 

               3. Select OK.

      4.  Select the email you would like to add.

      5. Select Save.

Additional Resources

Here is a related article on How to Block and Unblock a Sender in Outlook (Web).

Submit a Service Request

• Submit a service request.

• If you need assistance with the above process, you can submit an online request and our Information Services staff will reach out to you. 

• You can also call the CWU Service Desk at 509-963-2001.