Focused Inbox for Outlook

With Focused Inbox, mail is routed to one of two tabs: Focused and Other.

Your most important emails should be routed to the Focused tab, with less important information going on the Other tab. This Outlook feature can be turned on or off, and the user has control over 'teaching' Outlook how to route the mail by moving it from one tab to the other.

Turn Focused Inbox on: Office 365 Pro Plus Outlook 2016 (CWU imaged version of Outlook 2016 does not support Focused Inbox at this time)

Step One: In Outlook 2016, select the View tab

Step Two: Select Show Focused Inbox on the Ribbon

The Focused and Other tabs will appear at the top of your mailbox. You'll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

 


Turn Focused Inbox on: Outlook on the Web

Step One: Open Outlook on the web (OWA)

Step Two: Click on the gear icon Settings icon then select Display settings > Focused Inbox

Step Three: Under When email is received, select Sort messages into Focused and Other. The Focused and Other tabs will appear at the top of your mailbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Step Four: Click OK

 


Turn Focused Inbox on: Outlook 2016 for Mac

Step One: Open Outlook 2016 for Mac

Step Two: On the Organize tab, select Focused inbox

The Focused and Other tabs will appear at the top of your inbox. You’ll be informed about email flowing to Other, and you can switch between tabs any time to take a quick look.

Note: You can set the badge count—the count of unread mail—to include only the messages in the Focused list. See Outlook > Preferences > Notifications and Sounds > Badge count to adjust this setting.

 


Change how your messages get organized: Outlook 2016 and Outlook on the Web

Step One: From your inbox, select the Focused or Other tab, and then right-click the message you want to move

Step Two: If moving from Focused to Other, choose Move to Other if you want only the selected message moved. Choose Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

If moving from Other to Focused, choose Move to Focused if you want only the selected message moved. Choose Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

 


Change how your messages get organized: Outlook 2016 for Mac

Step One: From your inbox, select the Focused tab, and then select the message you want to move.

Step Two: Select Message > Move to Other if you want only the selected message moved. Choose Message > Always Move to Other if you want all future messages from the sender to be delivered to the Other tab.

Step Three: Select Message >Move to Focused if you want only the selected message moved. Choose Message > Always Move to Focused if you want all future messages from the sender to be delivered to the Focused tab.

 


Additional information, including a video, can be found here:

Focused Inbox for Outlook

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Article ID: 43485
Created
Mon 12/4/17 8:44 AM
Modified
Fri 10/11/19 10:35 AM