Due to the high volume of Solution Requests that have been submitted to the Information Services & Security department, CWU is putting all new requests on hold. This hold will give ISS time to assess the work needed to complete the current requests and allow executive leadership time to prioritize the requests. Once this assessment work is complete, new requests can be submitted. Given the amount of work assessment takes as well as the current project to move PeopleSoft to the cloud, the ISS department anticipates being able to accept new requests in February 2023.
If you have a request that is considered critical (i.e, needed to meet regulatory requirements), please contact your supervisor to obtain executive level support for the request. If your executive feels that this request cannot wait, you may reach out to James Jankowski, Project Management Office Director, to submit your request (james.jankowski@cwu.edu).