Services A-Z (158)


$1k + Donations Report


Academic Requirement Report Issue

Appeal Support

AS Heads-Up

Auxiliaries - Issue

Auxiliaries - New Service Request

AV Classroom Assistance

AV Classroom Maintenance

AV Conference Room Assistance

AV Conference Room Maintenance

AV Digital Signage Inquiry/Design

AV Event Service

AV Inquiry/Design

AV Training

Aviation General Request


Basic Overview of Using Panopto for CWU Faculty

Bequest Action Needed

Bequest Gift Agreement Process

Blackbaud - Password Reset


Canvas Help and Support for Faculty

Canvas Help and Support for Students

Canvas Preferred Name Issue

CatPlan - Account Access/Provision

CatPlan - Issue with Report, Form or Dashboard

CatPlan - Request for Report, Form or Dashboard

CatPlan - SmartView Issue

CatPlan - SmartView Setup/Request

CatPlan - Support/Training

Central Learning Academy Online Access / Log In Issues

Change PID

CLA / Learning Assistance

CLA / Learning Issue

Computer Hardware Removal

Computer Reconnection Request

Conference Calling

Constituent Research

Create New Event in RE

Create New Systems Login and Password

Create Raiser's Edge Record


Dashboard Slowness

Data Center Hosting - Issue

Data Center Hosting - Request

Data Request

Data/Report Request

DE Incident Reporting

Desktop Admin Rights Request

Desktop Computing - Issue

Desktop Computing - Request/Assistance

Desktop Software Request

DocuSign Solution Request

Donor Fundraising Reports


eCommerce Site Request

Email & Calendaring - Support/Assistance

Email Alias & Username Changes

Email Quarantine Assistance

Email Sending Limit Service Request

Email Support Request

Enterprise Finance System (FMS) Issue

Enterprise Finance System (FMS) Request

Enterprise HR System Broken

Enterprise HR System Request

Enterprise Student System Issue

Enterprise Student System Request

Event Support

Event Support-New Model


Facilities Information Request

Foundation Cash Box Request

Foundation Check Request

Foundation Event Support


General Request

Geographic Research

Geology Department Gift Report

Gift Agreement

Gift Agreement-PID Process

Gift in Kind Acceptance

Gift Report

Guest Account Access Request


High Performance Computing - Platform Issue

High Performance Computing - Project/Platform Request

HR Internal Admin Services Support

HR Internal Employee Services Support

HR Webpage - Add a Page Request

HR Webpage - Delete a Page Request

HR Webpage - Modify a Page Request


Important Visitor or Alumni

Internet Infrastructure Issue

Internet Infrastructure Request


Knowledge Base Update


LockDown Browser and Testing Issues


MFA Token Request

Microsoft 365 - New Service Request

Microsoft 365 - Support


MyCWU Support


Name Tag Creation for CWU Event

Network Folders - Request

Network Security Issue

Network Security Request

New Hardware Purchase Inquiry

New PID Request

New Training Request



Organizational Changes Electronic Form


Permission Request


Portfolio Management

Printing - Inquiry/Setup/Connect

Printing - Issue


Qualtrics Survey Request


Raiser's Edge Adjustment

RE Config Change

Registration for Training Request

Remote Access - Support/Assistance

Request a Design Course

Request Access to Concluded Course

Request Training

ResNet - Jail

ResNet - Data Jack Conversion Request

ResNet - Modem Issue

ResNet - Wired/Wireless Issue

ResNet - Wired/Wireless Support/Assistance

Respondus 4.0 Test Authoring Software


SAS Administration

SEOI Support

Separate Course Sections in Canvas

Slate Issue

Slate New Request

Solution Request

Sponsorship Acceptance

Student Employment Website Edit

Student Equipment Checkout

Student Lab - Break/Fix

Student Lab - Software Request

Student Position Account Request

Support for Dashboards


Time & Attendance


UA-Add/Update RE Record

UHNSP - Broken System

UHNSP - Request

Upload media to Canvas


Verkada Camera Request

Virtual Machine - Issue

Virtual Machine - Provisioning/Tuning Request

Voicemail Password Reset

VPN Access Request


Wepa Printing Issue

Wi-Fi Assistance/Support

Wi-Fi Issue/Break

Windows 10 Upgrade Request

Wired Network Issue

Wired Network Request