First.Last Name Email FAQ acts like an alias to the traditional format, but does not replace it.  Rather it is designed to obfuscate that address as it is also (and remains) your username you need to access university resources.  In the event that someone is trying to compromise your credentials, this alias will not give them your user name.

From a technical standpoint this is a trivial change.  We are supplementing your current "default alias" for a new one, but not replacing or removing that original alias.  It will work, it is just not displayed.

Important things to understand:

  • This does not change how you log into email or any other CWU system That is still done using your CWU user name.
  • This does not replace your current email address, but rather augments it.  All other alias addresses will continue to work exactly as they do today, including the old addresses
  • All email you send will now display your FirstName.LastName format address, and direct email responses to your FirstName.LastName address.
  • These are auto generated off your official name and must be unique (so there may be a number in there if you have a common name) but can be edited as noted below.
  • This will not affect alternate emails systems like

If you would like to see your new, or future address, please double click your name in Outlook and check to see if your FirstName.LastName is there (Check the related articles on the sidebar for more information). You will see many addresses with it, and it will not be the primary (Top) address until the changes are made.  However, it will function correctly if you would like to try it from this interface.

  • Send yourself an email to that address and make sure you do not have any issues
  • If it is not there, not correct, or needs adjustment please create a ticket through the service desk. 
    • Please note:  Any adjustments must comply with our naming standards, but we are happy to substitute your "friendly name" or other accepted attributes.
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