Description/What is it?
- The Student Payment System allows students and authorized users to view account balances, make payments, manage payment plans, and access billing information online. Use these services to report issues that prevent access to or use of the student payment platform.
Student Payment Processing Issue
Use this request when a payment cannot be completed or is not processing successfully.
Examples:
- Payment declines with no clear explanation
- Error messages during checkout
- Payment page freezing or timing out
- Inability to submit payment information