Knowledge Base

Categories (10)

Passwords & Account Access

Information about your MyCWU account and keeping it up to date can be found here.

Printing, Remote Access & Network Drives

Printing, Network Drives and Remote Working assistance can be found here.

On-Campus Wireless & ResNet Connectivity

Assistance with the on-campus Wildcats and residence hall "ResNet" networks

Software Support

Office365, OneDrive, Skype and other general software support

MyCWU & Business Systems

- MyCWU - (Campus Solutions, Financial Systems, HR Information System)
- UHNSP
- CAPS+

Email, Calendaring, & Shared Mailboxes

Outlook and other Email, Calendar and Shared Access Support.

Phones

Information about Voicemail, conference calls and other Telecom support are listed here.

Canvas & Learning Technologies

• Canvas
• MediaAMP
• LockDown Browser