Login Usernames and Email Aliases FAQ

Purpose

 

This article explains the difference between your CWU email address, alias, and login username. It also outlines how email aliases work and how they impact login behavior.

 

 

Content

 

 

 

What is an Email Alias

 

Your FirstName.LastName@cwu.edu email address is an alias that masks your actual CWU username (e.g., UserName@cwu.edu). This provides a layer of privacy in case someone tries to compromise your account.

 

Your original email (e.g., username@cwu.edu) will still function. The system simply adds a new alias (FirstName.LastName@cwu.edu) that becomes your visible address when sending emails.

 

Table showing CWU email formats: login username, email login, and alias/display with examples and their purposes.
Examples of CWU user name, email login, and alias/display.

 

 

What you need to know:

 

  • This does not change how you log into email or any CWU system — use your CWU username.
  • Your original email address is still valid; the alias simply masks it.
  • Email you send will now appear as coming from your FirstName.LastName address, and replies will go there.
  • Aliases are auto-generated using your legal name and must be unique. (A number may be included if your name is common.)
  • This does not affect alternate email systems like geology.cwu.edu.

 

 

Example

 

Here is an example showing the difference between CWU login credentials and your email alias as seen in MyCWU.

 

Finding Your Email Alias in MyCWU – step-by-step article

 

MyCWU profile showing CWU ID, network login, email login, and alias email address for Wellington Wildcat.
Overview of login credentials and email alias on MyCWU profile.

 

 

Find Your Alias in Outlook (For Faculty and Staff)

 

Note: This section applies to faculty and staff only.

 

  1. Open Outlook and click the Address Book.

     

    Screenshot of Outlook toolbar with red arrow pointing to the Address Book button to find email alias.
    Click on the Address Book icon.

     

  2. In the Address Book window, make sure Global Address List is selected. Then, enter your name in the Search field.

     

    Screenshot of the Address Book in Outlook showing the Global Address List selected from the dropdown, with the Search field circled for entering a name.
    Select Global Address List and search for your name.

     

  3. Double click your name in the results to open details.

     

    Search results in the Address Book with John Doe selected for opening details.
    Double click on your name.

     

  4. Go to the E-mail Addresses tab to see your alias (e.g., FirstName.LastName@cwu.edu).

     

    Outlook contact window for John Doe with the E-mail Addresses tab circled, showing the email alias John.Doe@cwu.edu.
    Click the E-mail Addresses tab.

     

 

 

Log In Tips and Reminders

 

  • Always include @cwu.edu when logging in with your username.
  • Do not use your alias (e.g., FirstName.LastName@cwu.edu) to log in — it will not work.
  • Do not include your username in your password.
  • If you're unsure of your username, contact the Service Desk at (509) 963-2001.

 

 

How to Change Your Alias

 

To request an alias change, submit a service request here.

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A troubleshoot for when you are able to sign into MyCWU but unable to sign into Student or Faculty/Staff Outlook on a computer.
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Related Services / Offerings (1)

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.