Popular Services
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Do you have a need for standard desktop software to be installed/updated on your device?
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
Need assistance with setting up an account, changing a password or requesting a new account?
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Seeking assistance or inquiring about computer hardware or software?
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Looking to have computing equipment removed from your department?
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Request a physical Multi-factor Authentication Token used for MFA required systems.
Need assistance releasing quarantined messages or updating blocked/allowed senders in Proofpoint / Microsoft Defender's Quarantine portal?
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.