Popular Services
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Do you have a need for standard desktop software to be installed/updated on your device?
Need assistance with setting up an account, changing a password or requesting a new account?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Seeking advice or help on picking new desktop equipment, printers or other devices?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Seeking assistance or inquiring about computer hardware or software?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Need assistance with an Microsoft 365 service or have a business case Enterprise App Development can provide support for?
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.
Removing old Canvas support Links and updating the password link
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
We want to hear from you. Please contact us with your concerns, praise and questions
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Request an exemption to the auto-lock policy for your CWU owned PC desktop computer.
Anything need replacing? Projector dim? Screen off-center?