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- Knowledge Base
- Passwords & Account Access
- Updating Your Account
A step by step guide on updating your contact information, including home addresses, contact numbers, and email addresses.
- Knowledge Base
- Information Security Services
- Email & Phishing
Some tips and techniques to identify a phishing attack.
- Knowledge Base
- Information Security Services
- Email & Phishing
Types of potentially malicious emails - SPAM, Phishing, Spear Phishing, Virus Hoax, Vishing, Smishing, Whaling, and Extortion/Sextortion.
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
This article is about how to encrypt an email which is critical for maintaining the confidentiality and integrity of sensitive information during transmission.
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
- Outlook
How to recover deleted emails in Outlook when using the Windows application.
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
- Outlook
A quick guide on recalling an email that was sent in Outlook 365.
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
- Outlook
- Outlook Online
First time login instructions for CWU Outlook account
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
- Mobile Device Email Setup
Instructions for setting up CWU (Outlook) email on your Android phone/tablet device.
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
- Outlook
- Outlook Online
A step by step guide on how to unblock a sender on the web version of the Student Outlook 2016.
- Knowledge Base
- Email, Calendaring, & Shared Mailboxes
- Knowledge Base
- Information Security Services
- Email & Phishing
What is Proofpoint?
Proofpoint is an e-mail filtering system designed to protect staff and students from phishing attempts and malware attacks. It is designed as a daily agenda showing alerts of possible malware being quarantined to prevent users from being accessing malicious links and attachments. This product inspects over 200,000 message attributes and currently has a good reputation of a high success of detecting spam.