My Recently Visited Services

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.


Submit a request for main CWU.edu site web access, report bugs, and general site requests.


Do you need assistance with your Voicemail? Do you need the Voicemail password reset?


Do you need help with MyCWU Development?


Do you want to request VPN access to the CWU Campus Network?


Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?


This request is to be submitted by the direct supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.


Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?


Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.


Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.


This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support


Seeking to have software installed in a specific student computer lab?


Seeking advice or help on picking new desktop equipment, printers or other devices?


Do you have a need for standard desktop software to be installed/updated on your device?


Looking to gain access to CatPlan or having issues connecting to CatPlan?


Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?


Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?


Experiencing issues with your CWU workstation?


Request for credit card reader checkout to support an event.
*2 week minimum lead time is required to process this request.
**Please note, due to high demand and regular internal requirements, a maximum of two card readers can be checked out for a single event. Card readers must be returned within 1 business day of the event date. Failure to comply with this requirement may result in the suspension of future checkout privileges.


Experiencing issues or lost connectivity to CWU's Wi-Fi network?


Need access, training or support in Slate?


Seeking assistance or inquiring about computer hardware or software?


Create a new Foundation fund. (Also known as account, PID or Project ID.)