My Recently Visited Services

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Click in to report a problem with Responds 4.0 for test authoring. The download and passcode information is available to all faculty via the CWU Instructor Resource Course in Canvas.

For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.

Course sections are automatically combined in Canvas if they have the same course ID, instructor, and teaching modality (face-to-face or online). Instructors can request to have their sections separated, if they do not want to teach from one single Canvas course.

A design course is used to construct course content in Canvas before teaching a course. You can request as many design courses as needed.

Reset password in one of the systems we administer. (Raiser’s Edge [RE], Financial Edge [FE], Financial Edge NXT [FE NXT], Amplo CMS, etc.)

Do you have an event that requires AV setup/configuration for invited guests, a film festival, livestreaming, specific audio transmission, something pretty special?

Experiencing issues with your CWU workstation?

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Do you have a need for standard desktop software to be installed/updated on your device?

Want to report a broken University Housing and New Student Programs system?

Location research

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Seeking to have software installed in a specific student computer lab?

Do you want to request VPN access to the CWU Campus Network?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Seeking to have admin rights on your CWU workstation?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Are you off the CWU Campus and need assistance accessing MyCWU?

Have an issue with an AR Report?

Request to review Position Description or Allocation

Seeking assistance or inquiring about computer hardware or software?

Request an exemption to the auto-lock policy for your CWU owned PC desktop computer.

This request is for simple data pulls such as constituent lists for mailings or email communications.
*2 week minimum lead time is required to process this request.

Need to report an issue with an existing Virtual Machine that is currently hosted on CWU's network?