My Recently Visited Services
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Do you want to request VPN access to the CWU Campus Network?
Removing old Canvas support Links and updating the password link
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Seeking to have software installed in a specific student computer lab?
Seeking advice or help on picking new desktop equipment, printers or other devices?
Do you have a need for standard desktop software to be installed/updated on your device?
Looking to gain access to CatPlan or having issues connecting to CatPlan?
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
Seeking assistance or inquiring about computer hardware or software?
Do you need assistance with your Voicemail? Do you need the Voicemail password reset?
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
This request is for the creation and/or distribution of reports.
*2 week minimum lead time is required to process this request.
Do you currently accept payment for services offered in your department? Would you like to reduce the administrative burden with your current payment process and maintain Payment Card Industry (PCI) compliance? Use the Request eCommerce green button to initiate the process of creating an eMarket website to process payments online.
Seeking to have a network folder created and added? Need assistance mapping a network drive?