My Recently Visited Services

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Do you have an event that requires AV setup/configuration for invited guests, a film festival, livestreaming, specific audio transmission, something pretty special?

- Request AiM/AiMIQ Account
- Request Data
- Need help on the AiM/AiMIQ
- Report issues
- Request business automation, reports, customization, and projects

Do you have a need for training or a workshop that does not currently exist at CWU? Central Learning Academy can provide resources for training or professional development. Needs analysis are conducted on requests for new materials.

Need assistance on connecting to CWU's Wi-Fi network?

Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?

Experiencing wired network connectivity issues at CWU Ellensburg or other CWU Campus locations?

Course sections are automatically combined in Canvas if they have the same course ID, instructor, and teaching modality (face-to-face or online). Instructors can request to have their sections separated, if they do not want to teach from one single Canvas course.

Request IERP to create and/or manage Qualtrics Survey

Are you off the CWU Campus and need assistance accessing MyCWU?

Request for University Advancement event support.
*6 week minimum lead time is required to process this request. However, please consider scope of the event and submit this request earlier if appropriate.

Registration for Training Request - Central Learning Academy will assist with setting up your training for tracking inside of MyCWU.

Academic Advisor support for the Inspire platform.

Location research

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Request an exemption to the auto-lock policy for your CWU owned PC desktop computer.

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

End-to-End Batch Processing

Have an issue inside of SmartView for Catplan?

Need to report an issue with an existing Virtual Machine that is currently hosted on CWU's network?

Issues with Central Learning Academy (CLA) or Learning tab in MyCWU?

Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?

Experiencing issues with your Consolidated modem in either the Brooklane, Getz-Short or Wahle apartments?

Anything need replacing? Projector dim? Screen off-center?

Do you need help with MyCWU Development?