My Recently Visited Services
Seeking to have a non-data jack converted to allow network connectivity in your residence hall room?
Looking to gain access to CatPlan or having issues connecting to CatPlan?
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
Removing old Canvas support Links and updating the password link
Seeking to have software installed in a specific student computer lab?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Do you want to request VPN access to the CWU Campus Network?
Have a business case for Auxiliary Services?
Need to report an issue with an existing Virtual Machine that is currently hosted on CWU's network?
For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.
Do you have a need for standard desktop software to be installed/updated on your device?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Seeking to have a network security change made? (Splunk, Netflow accounting, Firewall, IDS, etc.)
Seeking advice or help on picking new desktop equipment, printers or other devices?
Campus-wide lecture capture system. Used to record voice-over lectures and screen-capture videos that can be posted within Canvas courses
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
This request is for bequests that are not actively being worked by Development. These types of tickets are triggered by the mail receipt of checks or documentation.
Seeking to have a Internet Infrastructure Request completed?
This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support
- Request access and/or training to Analytics
- Report problems with dashboards or data
- Request a new dashboard
- Issues tracking
Central Learning Academy Online provides training access for permanent employees at CWU. It provides professional development opportunities as well as required training.