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Service Catalog

Categories (17)

• Log-In Issues – MyCWU/Canvas
• Email Account Issues
• VPN - Off Campus Access
• Network Drive Access
Deploys and maintains operational systems that utilize personal computers, networking equipment and other university assets.
• ResNet Connectivity
• Campus Network
• Wireless Network
• MyCWU - CS, FS, HR, TheCIS
• Housing & New Student Programs
• Conduct/Wellness
• ResLife/ECLC
• Email Alias Name Change
• Mobile Device Email Setup
• Outlook Email/Calendar and Archive Issues
• Classroom Technology Maintenance and Support
• Augmented and Virtual Reality Check-Out, Maintenance and Support
• Meeting Room and Event Technology Support
• Computer Refresh Program
• Multifunction Printer Support
• Computer Repair/Support/Software & Licensing
• Campus Phone Line Request/Changes
• Calling Bridge
• Voicemail Assistance
Do you have a proposal that offers a solution to a business need? Have a request for changes?
• Report an Outage
• General Request
Office moves require coordination between multiple departments. Information Services will coordinate telephone and computer transfers. Facilities will need to be contacted for moving boxes, desks and physically moving a workstation.

PLEASE SELECT THE OPTION BELOW FOR A MORE COMPREHENSIVE LIST AND DESCRIPTION.
One-time requests for data, request access and/or support/training for Dashboards (TheCIS), Grant support and Research
CWU HR Office (509) 963-1202. Request access to Central Learning Academy, Opt out of CWU Directory Photo, & Report HR website changes.
- Housing
- Conduct/Wellness
- Residence Life/ECLC
• Alumni, donors & friends data, reports and analytics
• Systems access, support and configuration