My Recently Visited Services
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Seeking access to Central Learning Academy (CLA) or the Learning tab in MyCWU?
Seeking assistance or inquiring about computer hardware or software?
We want to hear from you. Please contact us with your concerns, praise and questions
If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.
Update or fix incorrect information for an assigned CWU computing asset.
Request an exemption to the auto-lock policy for your CWU owned PC desktop computer.
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Need assistance releasing quarantined messages or updating blocked/allowed senders in Proofpoint / Microsoft Defender's Quarantine portal?
Issues with Central Learning Academy (CLA) or Learning tab in MyCWU?
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.
Campus-wide lecture capture system. Used to record voice-over lectures and screen-capture videos that can be posted within Canvas courses
Has your name been updated within MyCWU but not reflecting in Canvas yet?
Request to initiate bequest gift agreement or intent for review and processing.
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Do you have a need for standard desktop software to be installed/updated on your device?
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?
Seeking advice or help on picking new desktop equipment, printers or other devices?
Looking for new enhancements or additions to a Classroom, Conference room or Collaborative-space?
Seeking to add a new department ID# or edit an existing one?
Seeking High Performance Computing resources for a project - or looking to establish a new HPC hardware platform?
Need to report an issue with a High Performance Computing platform or CWU's IBM Turing Cluster?