My Recently Visited Services

Looking for some training or something that isn't covered above?

Experiencing wired network connectivity issues at CWU Ellensburg or other CWU Campus locations?

Experiencing issues or lost connectivity to CWU's Wi-Fi network?

Seeking to have software installed in a specific student computer lab?

Need assistance with setting up an account, changing a password or requesting a new account?

This request is for simple data pulls such as constituent lists for mailings or email communications.
*2 week minimum lead time is required to process this request.

Need assistance with the AV equipment in a conference room?

Are you experiencing an issue within the Enterprise HR System? This includes unplanned interruption of service, reduction in quality of the system or Enterprise HR system failure.

Anything need replacing? Projector dim? Screen off-center?

• Verkada Camera Maintenance, Repairs, Assistance
• New Verkada Camera Installation

Experiencing an issue with Slate?

Is there an issue with an existing auxiliaries operated system?

Experiencing issues with your CWU workstation?

Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Issues with Central Learning Academy (CLA) or Learning tab in MyCWU?

Want to set up a training session? We can schedule a training in the space you will be using or utilize our dedicated training space with classroom equipment!

Updated Link

If you have a fundraising event and need the Foundation to process your funds please start here.

End-to-End Batch Processing

Need assistance releasing quarantined messages or updating blocked/allowed senders in Proofpoint / Microsoft Defender's Quarantine portal?

Experiencing slow performance in your residence hall or connectivity issues over the Wi-Fi or wired ResNet network?

Do you currently accept payment for services offered in your department? Would you like to reduce the administrative burden with your current payment process and maintain Payment Card Industry (PCI) compliance? Use the Request eCommerce green button to initiate the process of creating an eMarket website to process payments online.

Looking to have computing equipment removed from your department?

Seeking assistance or support with connecting a computing device at CWU Ellensburg or other CWU Campus locations?