My Recently Visited Services

Time Reporting/Absence Management questions or issues.


Need assistance with setting up an account, changing a password or requesting a new account?


Do you want to request VPN access to the CWU Campus Network?


Do you have a need for standard desktop software to be installed/updated on your device?


Seeking assistance or inquiring about computer hardware or software?


Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.


Are you off the CWU Campus and need assistance accessing MyCWU?


Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.


Academic Advisor support for the Inspire platform.


Experiencing slow performance in your residence hall or connectivity issues over the Wi-Fi or wired ResNet network?


For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.


Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?


Looking to gain access to CatPlan or having issues connecting to CatPlan?


This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support


Reset password in one of the systems we administer. (Raiser’s Edge [RE], Financial Edge [FE], Financial Edge NXT [FE NXT], Amplo CMS, etc.)


I am running a grad export for Summer Term grads. (Term 1266). The process fails.


Request to review Position Description or Allocation


Contact information for a constituent.


Removing old Canvas support Links and updating the password link


If you have a fundraising event and need the Foundation to process your funds please start here.


Need to report a network breach, DNS/RP2 or other network security issues?


This request is for the creation of a new portal and/or giving form via the FM platform.


I cannot seem to run the RE Graduate Export. It has failed for the Summer 26 Grads


Seeking to have admin rights on your CWU workstation?


Experiencing issues with your CWU workstation?