My Recently Visited Services

Seeking assistance or inquiring about computer hardware or software?


Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.


Have an issue inside of SmartView for Catplan?


Seeking to have a Virtual Machine on CWU's network or have an existing one tuned?


Looking to have computing equipment removed from your department?


Is there an issue with an existing auxiliaries operated system?


Need to report an issue with a hosted system/equipment at Samuelson Data Center?


Do you have a need for standard desktop software to be installed/updated on your device?


Has your name been updated within MyCWU but not reflecting in Canvas yet?


Are you off the CWU Campus and need assistance accessing MyCWU?


Experiencing issues with a Wepa kiosk on campus?


Do you need help with MyCWU Development?


This request is to be submitted by the supervisor of the new student position account. The supervisor is responsible for checking the box(s) where PeopleSoft, Network Folder and Work Hour restrictions are required.


Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?


Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.


Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.


Course sections are automatically combined in Canvas if they have the same course ID, instructor, and teaching modality (face-to-face or online). Instructors can request to have their sections separated, if they do not want to teach from one single Canvas course.


Time Reporting/Absence Management questions or issues.


Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.


Need assistance with setting up an account, changing a password or requesting a new account?


Campus-wide lecture capture system. Used to record voice-over lectures and screen-capture videos that can be posted within Canvas courses


Experiencing an issue with Slate?


Seeking advice or help on picking new desktop equipment, printers or other devices?


Removing old Canvas support Links and updating the password link


Academic Advisor support for the Inspire platform.