My Recently Visited Services
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
This request is for bequests that are not actively being worked by Development. These types of tickets are triggered by the mail receipt of checks or documentation.
Do you have a need for standard desktop software to be installed/updated on your device?
Has your name been updated within MyCWU but not reflecting in Canvas yet?
Request for acceptance of Gif-In-Kind donations.
Need assistance with setting up an account, changing a password or requesting a new account?
Need assistance with the AV equipment in a conference room?
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Request to review Position Description or Allocation
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Seeking assistance or inquiring about computer hardware or software?
Course sections are automatically combined in Canvas if they have the same course ID, instructor, and teaching modality (face-to-face or online). Instructors can request to have their sections separated, if they do not want to teach from one single Canvas course.
Reset password in one of the systems we administer. (Raiser’s Edge [RE], Financial Edge [FE], Financial Edge NXT [FE NXT], Amplo CMS, etc.)
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Do you need assistance with your Voicemail? Do you need the Voicemail password reset?
Need assistance with an Microsoft 365 service or have a business case Enterprise App Development can provide support for?
Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.