My Recently Visited Services

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Seeking to add a new department ID# or edit an existing one?

For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.

Need assistance with the AV equipment in a conference room?

Do you have a need for standard desktop software to be installed/updated on your device?

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Are you experiencing an issue with Budgets, nVision Reports, Requisitions, or Travel?

Do you currently accept payment for services offered in your department? Would you like to reduce the administrative burden with your current payment process and maintain Payment Card Industry (PCI) compliance? Use the Request eCommerce green button to initiate the process of creating an eMarket website to process payments online.

Do you need help with MyCWU?

- Request access and/or training to Analytics
- Report problems with dashboards or data
- Request a new dashboard
- Issues tracking

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Need to report a network breach, DNS/RP2 or other network security issues?

Need to report an issue with an existing/requested Internet Infrastructure?

Experiencing issues with a local or network printer?

Do you want to request VPN access to the CWU Campus Network?

Seeking to have admin rights on your CWU workstation?

Time Reporting/Absence Management questions or issues.

This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support

Issues with Central Learning Academy (CLA) or Learning tab in MyCWU?

Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.

Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?

Looking to gain access to CatPlan or having issues connecting to CatPlan?

For immediate assistance contact Canvas Technical Support 24/7 at 1-833-209-6110

Seeking to have software installed in a specific student computer lab?

Seeking advice or help on picking new desktop equipment, printers or other devices?