My Recently Visited Services

A design course is used to construct course content in Canvas before teaching a course. You can request as many design courses as needed.


Returning to campus with a CWU-tagged computer?


Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.


Seeking to add a new department ID# or edit an existing one?


Campus-wide lecture capture system. Used to record voice-over lectures and screen-capture videos that can be posted within Canvas courses


Submit a request for main CWU.edu site web access, report bugs, and general site requests.


Need to report an issue with a hosted system/equipment at Samuelson Data Center?


Are you experiencing an issue within the Enterprise HR System? This includes unplanned interruption of service, reduction in quality of the system or Enterprise HR system failure.


Reset password in one of the systems we administer. (Raiser’s Edge [RE], Financial Edge [FE], Financial Edge NXT [FE NXT], Amplo CMS, etc.)


Experiencing issues with your CWU workstation?


Do you have a need for standard desktop software to be installed/updated on your device?


Do you need assistance with your Voicemail? Do you need the Voicemail password reset?


Experiencing an issue with Slate?


Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.


Need assistance with setting up an account, changing a password or requesting a new account?


Experiencing issues with your Consolidated modem in either the Brooklane, Getz-Short or Wahle apartments?


Seeking to have a Virtual Machine on CWU's network or have an existing one tuned?


Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?


This request is to be submitted by the direct supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.


Experiencing issues or lost connectivity to CWU's Wi-Fi network?


Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.


Removing old Canvas support Links and updating the password link


This request is for the creation of a new giving form via the FM platform.


Seeking assistance or inquiring about computer hardware or software?


Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?