My Recently Visited Services
Request a physical Multi-factor Authentication Token used for MFA required systems.
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
We want to hear from you. Please contact us with your concerns, praise and questions
Seeking advice or help on picking new desktop equipment, printers or other devices?
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Do you have a need for standard desktop software to be installed/updated on your device?
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Want to report a broken University Housing and New Student Programs system?
Seeking access to Central Learning Academy (CLA) or the Learning tab in MyCWU?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Are you experiencing a system incident with the Financial System?
A single unplanned event that causes a service interruption/disruption. A problem can cause a single incident, or it can cause multiple incidents. Also, an incident may be traced back to a single problem or—sometimes—multiple problems. In other words, incidents are the nasty episodes on-call employees are typically scrambling to resolve as quickly and completely as possible.
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
This request is to be submitted by the supervisor of the new student position account. The supervisor is responsible for checking the box(s) where PeopleSoft, Network Folder and Work Hour restrictions are required.
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.
This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Removing old Canvas support Links and updating the password link
Is there an issue with an existing auxiliaries operated system?
Need assistance with setting up an account, changing a password or requesting a new account?
This request is for simple data pulls such as constituent lists for mailings or email communications.
*2 week minimum lead time is required to process this request.
Seeking to have admin rights on your CWU workstation?