My Recently Visited Services

Want to set up a training session? We can schedule a training in the space you will be using or utilize our dedicated training space with classroom equipment!

We want to hear from you. Please contact us with your concerns, praise and questions

Update or fix incorrect information for an assigned CWU computing asset.

If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.

Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.

Request an exemption to the auto-lock policy for your CWU owned PC desktop computer.

Need assistance releasing quarantined messages or updating blocked/allowed senders in Proofpoint / Microsoft Defender's Quarantine portal?

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Have an issue with an AR Report?

Are you off the CWU Campus and need assistance accessing MyCWU?

Do you have a need for standard desktop software to be installed/updated on your device?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?

Seeking advice or help on picking new desktop equipment, printers or other devices?

Looking for new enhancements or additions to a Classroom, Conference room or Collaborative-space?

Seeking to add a new department ID# or edit an existing one?

Seeking High Performance Computing resources for a project - or looking to establish a new HPC hardware platform?

Need to report an issue with a High Performance Computing platform or CWU's IBM Turing Cluster?

Is there an issue with the Report, Form or Dashboard in CatPlan?

This request is for the creation of a new portal and/or giving form via the FM platform.

Looking to get a new Report, Form or Dashboard from CatPlan?

Need assistance on connecting to CWU's Wi-Fi network?

Request for University Advancement event support.
*6 week minimum lead time is required to process this request. However, please consider scope of the event and submit this request earlier if appropriate.

Request for credit card reader checkout to support an event.
*2 week minimum lead time is required to process this request.
**Please note, due to high demand and regular internal requirements, a maximum of two card readers can be checked out for a single event. Card readers must be returned within 1 business day of the event date. Failure to comply with this requirement may result in the suspension of future checkout privileges.

- Request access and/or training to Analytics
- Report problems with dashboards or data
- Request a new dashboard
- Issues tracking