My Recently Visited Services

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

This request is for end-to-end email support and delivery.
*3 week minimum lead time is required to process this request.

Experiencing wired network connectivity issues at CWU Ellensburg or other CWU Campus locations?

Need to report an issue with an existing/requested Internet Infrastructure?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Do you have a need for standard desktop software to be installed/updated on your device?

Need assistance with setting up an account, changing a password or requesting a new account?

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Do you want to request VPN access to the CWU Campus Network?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Are you off the CWU Campus and need assistance accessing MyCWU?

Seeking assistance or inquiring about computer hardware or software?

Use this form to request an exception to an approved Information Services policy or standard when a business, academic, or technical need prevents you from meeting a specific requirement.

Click in to report a problem with Responds 4.0 for test authoring. The download and passcode information is available to all faculty via the CWU Instructor Resource Course in Canvas.

Seeking High Performance Computing resources for a project - or looking to establish a new HPC hardware platform?

Are you experiencing an issue with the Student Payment System?

Removing old Canvas support Links and updating the password link

General Canvas Support for Faculty

Have an issue with an AR Report?

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Update or fix incorrect information for an assigned CWU computing asset.

This request is to be submitted by the direct supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.

- Request AiM/AiMIQ Account
- Request Data
- Need help on the AiM/AiMIQ
- Report issues
- Request business automation, reports, customization, and projects

Issues with Central Learning Academy (CLA) or Learning tab in MyCWU?

Is there an issue with an existing Microsoft 365 service?