My Recently Visited Services
This request is for end-to-end email support and delivery.
*3 week minimum lead time is required to process this request.
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Seeking to have assistance or support in an existing system within University Housing and New Student Programs?
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Do you want to request VPN access to the CWU Campus Network?
Removing old Canvas support Links and updating the password link
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
A formal request from a user for something to be provided – for example, a request for information or advice; to reset a password; or to install a workstation for a new user. The details of a Request for Service are recorded by Request Fulfilment in a Service Request Record.
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Looking for new enhancements or additions to a Classroom, Conference room or Collaborative-space?
Central Learning Academy Online provides training access for permanent employees at CWU. It provides professional development opportunities as well as required training.
Seeking to have software installed in a specific student computer lab?
Seeking advice or help on picking new desktop equipment, printers or other devices?
Do you have a need for standard desktop software to be installed/updated on your device?
Looking to gain access to CatPlan or having issues connecting to CatPlan?
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Want to report a broken University Housing and New Student Programs system?
Need assistance with setting up an account, changing a password or requesting a new account?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Seeking assistance or inquiring about computer hardware or software?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.