My Recently Visited Services
Seeking advice or help on picking new desktop equipment, printers or other devices?
Request for acceptance of Gif-In-Kind donations.
Do you have a need for training or a workshop that does not currently exist at CWU? Central Learning Academy can provide resources for training or professional development. Needs analysis are conducted on requests for new materials.
Registration for Training Request - Central Learning Academy will assist with setting up your training for tracking inside of MyCWU.
Central Learning Academy Online provides training access for permanent employees at CWU. It provides professional development opportunities as well as required training.
Has your name been updated within MyCWU but not reflecting in Canvas yet?
Is there an issue with the Report, Form or Dashboard in CatPlan?
Need to report an issue with a High Performance Computing platform or CWU's IBM Turing Cluster?
Are you experiencing a system incident with the Financial System?
A single unplanned event that causes a service interruption/disruption. A problem can cause a single incident, or it can cause multiple incidents. Also, an incident may be traced back to a single problem or—sometimes—multiple problems. In other words, incidents are the nasty episodes on-call employees are typically scrambling to resolve as quickly and completely as possible.
This request is to be submitted by the supervisor of the new student position account. The supervisor is responsible for checking the box(s) where PeopleSoft, Network Folder and Work Hour restrictions are required.
Need assistance with getting remotely connected to CWU's network after receiving VPN access? Help connecting to a Network Drive or Remote Desktop remotely?
Seeking to have software installed in a specific student computer lab?
A design course is used to construct course content in Canvas before teaching a course. You can request as many design courses as needed.
Seeking help getting a device on either the Wi-Fi or wired ResNet network in the residence halls? Need assistance with connecting to your Fairpoint Modem in your apartment?
Are you experiencing an issue within the Enterprise HR System? This includes unplanned interruption of service, reduction in quality of the system or Enterprise HR system failure.
Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?
We want to hear from you. Please contact us with your concerns, praise and questions
For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.
Do you need to check out a Conference Phone? Do you need to schedule the Conference Bridge service?
Need to report a network breach, DNS/RP2 or other network security issues?
Do you have an event that requires AV setup/configuration for invited guests, a film festival, livestreaming, specific audio transmission, something pretty special?