My Recently Visited Services

For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.

Reset password in one of the systems we administer. (Raiser’s Edge [RE], Financial Edge [FE], Financial Edge NXT [FE NXT], Amplo CMS, etc.)

This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support

Are you a student living on campus and you need information about ResNet Jail?

Looking to have computing equipment removed from your department?

Seeking assistance or inquiring about computer hardware or software?

Need assistance on connecting to CWU's Wi-Fi network?

Do you have an event that requires AV setup/configuration for invited guests, a film festival, livestreaming, specific audio transmission, something pretty special?

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

This request is for simple data pulls such as constituent lists for mailings or email communications.
*2 week minimum lead time is required to process this request.

Removing old Canvas support Links and updating the password link

Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?

This request is for bequests that are not actively being worked by Development. These types of tickets are triggered by the mail receipt of checks or documentation.

Request to initiate gift agreement approvals.

Do you need to check out a Conference Phone? Do you need to schedule the Conference Bridge service?

Do you have a need for standard desktop software to be installed/updated on your device?

The DocuSign Solution request is designed to capture enough information allow us to contact your department regarding finding an optimal solution that can bring users quickly together in a digitally secure location to complete complex agreements involving multiple people, documents and approval/review stages.

Need assistance with setting up an account, changing a password or requesting a new account?

Do you need help with MyCWU Development?

Seeking to have software installed in a specific student computer lab?

Seeking to have a non-data jack converted to allow network connectivity in your residence hall room?

Need assistance with the AV equipment in a conference room?

Seeking advice or help on picking new desktop equipment, printers or other devices?

Seeking to have assistance or support in an existing system within University Housing and New Student Programs?