My Recently Visited Services

- Request access and/or training to Analytics
- Report problems with dashboards or data
- Request a new dashboard
- Issues tracking

This request is for the creation and/or distribution of reports.
*2 week minimum lead time is required to process this request.

This form is for HR staff to submit a request for a new Webpage.

Seeking assistance or inquiring about computer hardware or software?

Need assistance with setting up an account, changing a password or requesting a new account?

Do you have a need for standard desktop software to be installed/updated on your device?

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Do you want to request VPN access to the CWU Campus Network?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Are you off the CWU Campus and need assistance accessing MyCWU?

Create a new Foundation fund. (Also known as account, PID or Project ID.)

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?

Removing old Canvas support Links and updating the password link

Issue with a computer in a student lab?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Request for University Advancement event support.
*6 week minimum lead time is required to process this request. However, please consider scope of the event and submit this request earlier if appropriate.

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Have a general request for Aviation?

This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support

Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?

Need assistance with getting remotely connected to CWU's network after receiving VPN access? Help connecting to a Network Drive or Remote Desktop remotely?

Want to set up a training session? We can schedule a training in the space you will be using or utilize our dedicated training space with classroom equipment!