My Recently Visited Services
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Seeking to add a new department ID# or edit an existing one?
Has your name been updated within MyCWU but not reflecting in Canvas yet?
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Click in to report a problem with Responds 4.0 for test authoring. The download and passcode information is available to all faculty via the CWU Instructor Resource Course in Canvas.
Need to report an issue with an existing Virtual Machine that is currently hosted on CWU's network?
Want to set up a training session? We can schedule a training in the space you will be using or utilize our dedicated training space with classroom equipment!
Seeking to have a Internet Infrastructure Request completed?
Need assistance with setting up an account, changing a password or requesting a new account?
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Seeking to have a network security change made? (Splunk, Netflow accounting, Firewall, IDS, etc.)
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Need to report a network breach, DNS/RP2 or other network security issues?
Do you want to request VPN access to the CWU Campus Network?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Seeking to have a non-data jack converted to allow network connectivity in your residence hall room?
Seeking to have software installed in a specific student computer lab?
Seeking advice or help on picking new desktop equipment, printers or other devices?