My Recently Visited Services

Experiencing slow performance in your residence hall or connectivity issues over the Wi-Fi or wired ResNet network?

• Verkada Camera Maintenance, Repairs, Assistance
• New Verkada Camera Installation

Seeking to add a new department ID# or edit an existing one?

This request is to be submitted by the direct supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.

Need to report an issue with a High Performance Computing platform or CWU's IBM Turing Cluster?

Seeking access to Central Learning Academy (CLA) or the Learning tab in MyCWU?

End-to-End Batch Processing

This request is for the creation and/or distribution of reports.
*2 week minimum lead time is required to process this request.

Experiencing issues with a Wepa kiosk on campus?

Need assistance with setting up an account, changing a password or requesting a new account?

Request to initiate gift agreement approvals.

Need to report a network breach, DNS/RP2 or other network security issues?

This form is for HR staff to submit a request for a new Webpage.

Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?

Need to report an issue with a hosted system/equipment at Samuelson Data Center?

Need assistance releasing quarantined messages or updating blocked/allowed senders in Proofpoint / Microsoft Defender's Quarantine portal?

Looking to have computing equipment removed from your department?

This request is for bequests that are not actively being worked by Development. These types of tickets are triggered by the mail receipt of checks or documentation.

Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.

Request to initiate bequest gift agreement or intent for review and processing.

Are you off the CWU Campus and need assistance accessing MyCWU?

Seeking to have a Internet Infrastructure Request completed?

Are you experiencing a system incident with the Financial System?

A single unplanned event that causes a service interruption/disruption. A problem can cause a single incident, or it can cause multiple incidents. Also, an incident may be traced back to a single problem or—sometimes—multiple problems. In other words, incidents are the nasty episodes on-call employees are typically scrambling to resolve as quickly and completely as possible.

Seeking to have equipment or systems hosted at the Samuelson Data Center?