My Recently Visited Services

Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?

Seeking to add a new department ID# or edit an existing one?

This request is for end-to-end email support and delivery.
*3 week minimum lead time is required to process this request.

Need to report an issue with an existing/requested Internet Infrastructure?

Do you want to request VPN access to the CWU Campus Network?

This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support

Seeking High Performance Computing resources for a project - or looking to establish a new HPC hardware platform?

Do you need assistance with your Voicemail? Do you need the Voicemail password reset?

Are you off the CWU Campus and need assistance accessing MyCWU?

Need to report an issue with an existing Virtual Machine that is currently hosted on CWU's network?

Do you need help with MyCWU?

* For Advancement Services Use Only.
Post fiscal year end close audit. To be completed annually.

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Need to report an issue with a High Performance Computing platform or CWU's IBM Turing Cluster?

Need assistance with setting up an account, changing a password or requesting a new account?

Location research

Reset password in one of the systems we administer. (Raiser’s Edge [RE], Financial Edge [FE], Financial Edge NXT [FE NXT], Amplo CMS, etc.)

HR Internal Employee Services Support

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Request University Relations assistance with the CWU.edu main site

This request is for events that will require the support or sponsorship of University Advancement.
*6 week minimum lead time is required to process this request. However, please consider scope of the event and submit this request earlier if appropriate.

For immediate assistance contact Canvas Technical Support 24/7 at 1-833-209-6110

This request is for bequests that are not actively being worked by Development. These types of tickets are triggered by the mail receipt of checks or documentation.

Seeking access to Central Learning Academy (CLA) or the Learning tab in MyCWU?