My Recently Visited Services
This request is for simple data pulls such as constituent lists for mailings or email communications.
*2 week minimum lead time is required to process this request.
Need assistance releasing quarantined messages or updating blocked/allowed senders in Proofpoint / Microsoft Defender's Quarantine portal?
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Seeking assistance or support with connecting a computing device at CWU Ellensburg or other CWU Campus locations?
Seeking to add a new department ID# or edit an existing one?
Has your name been updated within MyCWU but not reflecting in Canvas yet?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Is there an issue with an existing Microsoft 365 service?
Seeking to have admin rights on your CWU workstation?
Request to initiate bequest gift agreement or intent for review and processing.
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Need assistance with setting up an account, changing a password or requesting a new account?
Seeking advice or help on picking new desktop equipment, printers or other devices?
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
Do you want to request VPN access to the CWU Campus Network?
This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Anything need replacing? Projector dim? Screen off-center?
Schedule an appointment with ATMS on how-to use the Classroom technology.
Issues with Central Learning Academy (CLA) or Learning tab in MyCWU?