Popular Services
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Do you have a need for standard desktop software to be installed/updated on your device?
Seeking assistance or inquiring about computer hardware or software?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Do you want to request VPN access to the CWU Campus Network?
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Need assistance with setting up an account, changing a password or requesting a new account?
Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Seeking advice or help on picking new desktop equipment, printers or other devices?
Need assistance with getting remotely connected to CWU's network after receiving VPN access? Help connecting to a Network Drive or Remote Desktop remotely?
Create a new Foundation fund. (Also known as account, PID or Project ID.)
We want to hear from you. Please contact us with your concerns, praise and questions
Do you need assistance with your Voicemail? Do you need the Voicemail password reset?
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?