Popular Services
Do you have a need for standard desktop software to be installed/updated on your device?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Seeking assistance or inquiring about computer hardware or software?
Need assistance with setting up an account, changing a password or requesting a new account?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Seeking to have a network folder created and added? Need assistance mapping a network drive?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Seeking to have admin rights on your CWU workstation?
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Seeking advice or help on picking new desktop equipment, printers or other devices?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Do you want to request VPN access to the CWU Campus Network?
Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?
We want to hear from you. Please contact us with your concerns, praise and questions
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Seeking to have software installed in a specific student computer lab?
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Seeking to add a new department ID# or edit an existing one?