Popular Services
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Do you have a need for standard desktop software to be installed/updated on your device?
Need assistance with setting up an account, changing a password or requesting a new account?
Seeking assistance or inquiring about computer hardware or software?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Do you want to request VPN access to the CWU Campus Network?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Seeking advice or help on picking new desktop equipment, printers or other devices?
For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
For immediate assistance contact Canvas Technical Support 24/7 at 1-833-209-6110
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?
The DocuSign Solution request is designed to capture enough information allow us to contact your department regarding finding an optimal solution that can bring users quickly together in a digitally secure location to complete complex agreements involving multiple people, documents and approval/review stages.
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
Anything need replacing? Projector dim? Screen off-center?
Click in to report a problem with Responds 4.0 for test authoring. The download and passcode information is available to all faculty via the CWU Instructor Resource Course in Canvas.