Popular Services

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Need assistance with setting up an account, changing a password or requesting a new account?

If you need a laptop, webcam or hotspot, please fill out this request.

Request a physical Multi-factor Authentication Token used for MFA required systems.

Do you have a need for standard desktop software to be installed/updated on your device?

Seeking assistance or inquiring about computer hardware or software?

Update biographical information in Raisers Edge.

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Returning to campus with a CWU-tagged computer?

Any information that needs to be added to an RE record, besides biographical information: media, rosters, relationships, attributes, appeals, volunteer roles, etc.

Do you need help with MyCWU?

Need to make an update to your department's website? Are you experiencing a broken link on cwu.edu?

Request a constituent list of donors, alumni or friends.

If there is a gift that needs an adjustment

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

This request includes:
- One-time data query (ad-hoc)
- One-time data report (ad-hoc)
- Reoccurring report
- Grant Support

This request is to be submitted by the supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.

Create a new Foundation fund. (Also known as account, PID or Project ID.)

This service is for anything you need either added or taken off of your profile, questions about prospects in your portfolio, etc.

We want to hear from you. Please contact us with your concerns, praise and questions

Do you have a proposal that offers a solution to a business need? Request this and complete the Solution Request Form for such things as:
Looking into purchasing new software - CWU may already have a solution you can use!
See a need for improvement to a business process?
Request for changes required by outside agencies for reporting or compliance.

Seeking to have a network folder created and added? Need assistance mapping a network drive?

Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?

For immediate assistance call 1-877-399-8897 or click to connect to all Canvas resources.

Do you want to request VPN access to the CWU Campus Network?