Popular Services

Do you have a need for standard desktop software to be installed/updated on your device?

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Seeking assistance or inquiring about computer hardware or software?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Need assistance with setting up an account, changing a password or requesting a new account?

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

Do you want to request VPN access to the CWU Campus Network?

Experiencing issues with your CWU workstation?

Seeking advice or help on picking new desktop equipment, printers or other devices?

Academic Advisor support for the Inspire platform.

Seeking to have a network folder created and added? Need assistance mapping a network drive?

Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?

Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Experiencing slow performance in your residence hall or connectivity issues over the Wi-Fi or wired ResNet network?

Are you a student living on campus and you need information about ResNet Jail?

Need assistance on connecting to CWU's Wi-Fi network?

Need assistance with getting remotely connected to CWU's network after receiving VPN access? Help connecting to a Network Drive or Remote Desktop remotely?

Anything need replacing? Projector dim? Screen off-center?

Do you need help with MyCWU Development?

Schedule an appointment with ATMS on how-to use the Classroom technology.