Popular Services

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

Seeking assistance or inquiring about computer hardware or software?

Seeking to have a network folder created and added? Need assistance mapping a network drive?

Do you have a need for standard desktop software to be installed/updated on your device?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?

Experiencing issues with your CWU workstation?

Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?

Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?

Need assistance with setting up an account, changing a password or requesting a new account?

Experiencing issues with a local or network printer?

Academic Advisor support for the Inspire platform.

Is there an issue with an existing Microsoft 365 service?

Looking to have computing equipment removed from your department?

If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.

Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?

Need assistance on connecting to CWU's Wi-Fi network?

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Are you experiencing an issue with Budgets, nVision Reports, Requisitions, or Travel?

We want to hear from you. Please contact us with your concerns, praise and questions

Seeking to have admin rights on your CWU workstation?