Popular Services

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

Submit a request for main CWU.edu site web access, report bugs, and general site requests.

Do you have a need for standard desktop software to be installed/updated on your device?

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Seeking assistance or inquiring about computer hardware or software?

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Experiencing issues with your CWU workstation?

Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Academic Advisor support for the Inspire platform.

Seeking advice or help on picking new desktop equipment, printers or other devices?

Is there an issue with an existing Microsoft 365 service?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Need assistance with setting up an account, changing a password or requesting a new account?

Seeking to have a network folder created and added? Need assistance mapping a network drive?

This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support

This request is to be submitted by the direct supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.

Request a constituent list of donors, alumni or friends.

If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.

Looking to have computing equipment removed from your department?

Experiencing issues with a Wepa kiosk on campus?

Have an issue with an AR Report?

Create a new Foundation fund. (Also known as account, PID or Project ID.)

Anything need replacing? Projector dim? Screen off-center?

We want to hear from you. Please contact us with your concerns, praise and questions