Popular Services

Submit a request for main CWU.edu site web access, report bugs, and general site requests.


Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.


Do you have a need for standard desktop software to be installed/updated on your device?


Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.


Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?


Seeking assistance or inquiring about computer hardware or software?


Experiencing issues with your CWU workstation?


Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.


Seeking advice or help on picking new desktop equipment, printers or other devices?


Academic Advisor support for the Inspire platform.


Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.


Is there an issue with an existing Microsoft 365 service?


Seeking to have a network folder created and added? Need assistance mapping a network drive?


Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.


This request includes:
- One-time data reports (ad-hoc)
- Recurring reports
- Grant Support


Request a constituent list of donors, alumni or friends.


Need assistance with setting up an account, changing a password or requesting a new account?


If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.


Experiencing issues with a Wepa kiosk on campus?


Looking to have computing equipment removed from your department?


Create a new Foundation fund. (Also known as account, PID or Project ID.)


We want to hear from you. Please contact us with your concerns, praise and questions


Request to initiate gift agreement approvals.


Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?


Do you need assistance or have questions regarding Budgets, nVision Reports, Requisitions, or Travel?