Popular Services

Experiencing an issue with a specific CWU.edu web page?

Need assistance with setting up an account, changing a password or requesting a new account?

Need to make an update to your department's website?

Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.

Need assistance on connecting to CWU's Wi-Fi network?

Do you have a need for standard desktop software to be installed/updated on your device?

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?

Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.

This request is to be submitted by the supervisor of the new employee.  The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.

Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.

Seeking to have a network folder created and added? Need assistance mapping a network drive?

Seeking help getting a device on either the Wi-Fi or wired ResNet network in the residence halls? Need assistance with connecting to your Fairpoint Modem in your apartment?

Experiencing issues with your CWU workstation?

Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?

For immediate assistance contact Canvas Technical Support 24/7 at 1-833-209-6110

Seeking to have admin rights on your CWU workstation?

Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.

Seeking assistance or inquiring about computer hardware or software?

If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.

Experiencing issues with a local or network printer?

Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.

Seeking advice or help on picking new desktop equipment, printers or other devices?

Looking to have computing equipment that you need to dispose?

Do you want to request VPN access to the CWU Campus Network?

Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?