Popular Services
Do you have a need for standard desktop software to be installed/updated on your device?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Seeking assistance or inquiring about computer hardware or software?
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Seeking to add a printer to the network, connect to your workstation or inquiry on a new printer?
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Need assistance with setting up an account, changing a password or requesting a new account?
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Relocations typically occur due to a building remodel, the completion of a new facility, re-organization, or a space assignment change required to better support University operations. The instructions that follow are designed to simplify the preparation, move-in and resettling process.
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Do you want to request VPN access to the CWU Campus Network?
If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.
For immediate assistance call 1-833-209-6110 or click to connect to all Canvas resources.
Is there an issue with an existing Microsoft 365 service?
Looking to have computing equipment removed from your department?
- Request AiM/AiMIQ Account
- Request Data
- Need help on the AiM/AiMIQ
- Report issues
- Request business automation, reports, customization, and projects