Popular Services
Need assistance with your Outlook mailbox or calendar, for instance, logging into email, requesting for shared mailbox/calendars or adding to a mobile device.
Do you have a need for standard desktop software to be installed/updated on your device?
Seeking assistance or inquiring about computer hardware or software?
Do you need service or access to Campus Solution modules? This service includes help with student academic/enrollment, admissions, financials, aid and degree information, new query or query updates, or access to pages within MyCWU.
Submit a request for main CWU.edu site web access, report bugs, and general site requests.
Submit a solution request when you need more in depth support, consultation, or services from the IS Dept.
Do you want to request VPN access to the CWU Campus Network?
Need assistance with setting up an account, changing a password or requesting a new account?
Would you like to change your FirstName.LastName email alias or a username change? Click the request service using the green button to the right.
Anything need replacing? Projector dim? Screen off-center?
Are you experiencing an issue with Campus Solutions? This includes unexpected errors and unplanned interruptions with student account access, student academic records access, and academic queries/reporting.
Seeking to have a network folder created and added? Need assistance mapping a network drive?
Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing?
Do you need assistance or have a request regarding HR Systems such as Benefits, Payroll, Self Service/Manager Self Service, Time and Attendance or Training?
Do you have a visitor that will need access to CWU-Wildcats Wi-Fi or computer access?
If you would like to request a Windows laptop for long term checkout, please fill out this request. For Students only.
We want to hear from you. Please contact us with your concerns, praise and questions
Need assistance with setting up Multi Factor Authentication? Experiencing issues with MFA?
This request is to be submitted by the direct supervisor of the new employee. The supervisor is responsible for checking the box(s) where PeopleSoft access is required and will be required to enter the Employee ID or Username.
Need assistance with getting remotely connected to CWU's network after receiving VPN access? Help connecting to a Network Drive or Remote Desktop remotely?
Need assistance with an Microsoft 365 service or have a business case Enterprise App Development can provide support for?