Phones

Description/What is it?

Do you need to order a new phone, new phone line or repairs to a phone? Do you have questions regarding your long distance billing? Questions regarding long distance or International calling?

Who can request this?

Only users with VeraSMART provisioning and budget authority are allowed to submit this request.

Would you like some self help with this topic?

There may be some knowledge base articles to the right with some helpful information.

How to request this service?

This service is requested through VeraSMART. Requests can be made by clicking the "Log-in to VeraSMART" to the right.

Related Articles (12)

Accessing voicemail from off Campus

How to Access voicemail from off Campus

Adjust the volume on your 3900 series phone

How to adjust the volume of a 3900 series phone.

Adjusting the volume on your 1140 IP phone.

Conference Bridge

How to schedule the CWU Conference Bridge

CWU VOICE MAIL, Setting up and initializing your new CallXpress Mailbox

Setting up and initializing your new CallXpress Mailbox

Dialing Plan For Distance Education Centers That Have CWU Phone Service.

A quick guide on making calls outside of CWU campus.

Making Long Distance Calls with a CWU telephone

How to make Long Distance calls from a CWU provided telephone

Requesting a name, department, title or phone number change

All directory changes (name, title, department or otherwise) must go through the registrars office for students, or through HR for faculty and staff. Directory data is imported from those sources nightly, and all updates must be made in PeopleSoft, not in Active Directory.

Telecom Work Order or Repair

How to submit a Telecom work order or repair ticket

Transferring Calls

How to transfer a call from a campus phone.

Types of voicemail boxes for CWU

Types of voicemail boxes provided by CWU Telephone service

Updating Phone Number for Employees

Employees of Central Washington University are now able to update their phone number through MyCWU.