 Multi Factor Authentication

This category is for all multi factor authentication (MFA) related knowledge base articles.

Articles (13)

Pinned Article MFA - Initial Multi-Factor Authentication Setup

For all new Multi-Factor Authentication users, please follow this initial guide.

Pinned Article Multi Factor Authentication FAQs (MFA)

General Information about what is Multifactor Authentication and Frequently Asked Questions.

Disabling app lock on the Microsoft Authenticator app

You can disable app lock on the Microsoft Authenticator app so you don't have to enter your phone's passcode to open the app. This can save you time when authentication with the Microsoft Authenticator App.

MFA - Change Preferred or Add and Delete Verification Methods

How to change preferred or add and delete verification methods.

MFA - Unable to use Microsoft Authenticator Method

How to use the one-time password code with the Microsoft Authenticator app.